Privacy Policy
Last updated: May 4, 2026
This Privacy Policy describes how Shadow Valley Lodge, LLC ("we," "us," "our") collects, uses, and shares information when you visit or interact with shadowvalleylodge.com (the "Site").
Information we collect
- Information you provide: such as name, email, phone number, message contents, and any other details you submit through forms or communications.
- Device and usage data: such as IP address, browser type, pages viewed, referring/exit pages, approximate location, and timestamps.
- Cookies and similar technologies: used to operate the Site, remember preferences, and measure performance. Your browser may allow you to control cookies.
How we use information
- Provide, maintain, and improve the Site and our services.
- Respond to inquiries and communicate with you.
- Monitor, prevent, and address security issues, fraud, and abuse.
- Analyze Site usage and performance (including via analytics tools).
- Comply with applicable law and enforce our terms.
How we share information
We may share information with:
- Service providers that support hosting, analytics, communications, and site operations.
- Legal/Compliance when required by law or to protect rights, safety, and security.
- Business transfers in connection with a merger, sale, or similar transaction.
We do not knowingly sell your personal information. If our practices change, we will update this policy.
Retention & security
We keep personal information for as long as reasonably necessary for the purposes described above, unless a longer retention period is required or permitted by law. We use administrative, technical, and physical safeguards designed to protect information; however, no method of transmission or storage is completely secure.
Your choices & US privacy rights
- Cookies: control cookies through your browser settings; some features may not function without cookies.
- Communications: you may request we stop responding to non-essential messages by contacting us.
- Access/Deletion/Correction: depending on your jurisdiction of residence, you may have rights to request access to, deletion of, or correction of certain personal information, and to appeal certain decisions where applicable.
To make a request, contact us using the details below. We may need to verify your request and residency before responding.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us to request deletion.