Responsible Gambling
Last updated: 2026-05-04
Important: shadowvalleylodge.com is a simulated social casino. Games use virtual currency for entertainment only. No cash-out is available and no prizes of real-world value are offered.
Play responsibly
- Set a time and spending limit before you play; stop when you reach it.
- Take regular breaks; avoid playing when stressed, tired, or using alcohol/drugs.
- Don’t chase losses or use gambling to make money.
- Balance play with other activities; treat it as entertainment.
Tools: limits, time-outs, and self-exclusion
If you need to pause or stop, contact us to request account tools:
- Limit-setting: voluntary caps on play time and related gameplay activity.
- Time-out: a short break (e.g., 24 hours to 30 days) where you can’t access gameplay.
- Self-exclusion: a longer block (e.g., 6 months, 1 year, or indefinite). While excluded, we will restrict access and marketing where feasible.
Email contact@shadowvalleylodge.com to request changes.
Warning signs
- Spending more time than intended; hiding play from others.
- Feeling anxious/irritable when not playing; using play to escape problems.
- Borrowing money, missing work/school, or relationship conflict linked to play.
Get help (Canada)
- Responsible Gambling Council: Help for Canadians
- ConnexOntario: Ontario help and treatment navigation
- GamTalk: peer support for people affected by gambling
- Emergency support: if you are in immediate danger, call local emergency services.
Regulators and reference resources
If you are looking for Canadian support and public responsible-play resources, these links may help:
Contact
Shadow Valley Lodge, LLC (LLC)
Email: contact@shadowvalleylodge.com
Federal Tax ID (EIN): 84-6395172